Returns & Exchanges
Since fragrances are deeply personal, we understand if this scent doesn't resonate with you! That's why we provide a new 21-days money-back guarantee on all orders, hassle-free.
Moreover, if you spend $150 AUD or more, return shipping is complimentary. Why not explore multiple scents risk-free? Otherwise, you'll need to pay for the return shipping cost.
Eligibility on returning your item:
- Items must not be used.
- Items needs to retain its original packaging.
- Attach a photo of the product and its packaging.
- Items sent back to us without first requesting a return will not be accepted.
- Free return program is currently only offered to AU customers.
All you need to do is spend $A150 or more to qualify. If you do not like any of the smell/fragrance within 21 days, you can initiate a return for free. Keep in mind, your items must not be used and need to retain in its original packaging.
Initiate the return by clicking the "Start Return" button.
All you need to do is spend $A150 or more to qualify. If you do not like any of the smell/fragrance within 21 days, you can initiate a return for free. Keep in mind, your items must not be used and need to retain in its original packaging.
Initiate the return by clicking the "Start Return" button.
Absolutely, you can return the items any time within the 21 days period with no questions asked. Your items must not be used and need to retain in its original packaging. In such event, you'll need to pay the return shipping cost.
Initiate the return by clicking the "Start Return" button.
Absolutely, you can return the items any time within the 21 days period with no questions asked. Your items must not be used and need to retain in its original packaging. In such event, you'll need to pay the return shipping cost.
Initiate the return by clicking the "Start Return" button.
The quickest method to guarantee you receive what you desire is to return the item you currently possess. Once the return is approved, make a separate purchase for the new item.
The quickest method to guarantee you receive what you desire is to return the item you currently possess. Once the return is approved, make a separate purchase for the new item.